Support

You first need to register an email address. If you haven't registered one yet, go to [Settings] → [Manage Account] → [Register Email Address].

Once registered, install the app on your family member's device as well (iPhone, iPad, and Android are supported). On the new device, do not create a new account — sign in with the email address and password you already registered. The same records will then be viewable and editable.

You first need to register an email address. If you haven't registered one yet, go to [Settings] → [Manage Account] → [Register Email Address].

Once registered, install the app on the other device as well (iPhone, iPad, and Android are supported) and sign in with your registered email and password. The same records will appear.

You first need to register an email address. If you change devices without registering an email address, your records cannot be transferred. If you haven't registered one yet, go to [Settings] → [Manage Account] → [Register Email Address].

As long as you remember your email address and password, you can access your records after changing devices. Please be sure not to forget them.

Select [Forgot password?] at the bottom of the sign-in screen. If you are already signed in, go to [Settings] → [Manage Account] → [I Forgot My Password]. Enter your registered email address and we will send a key to reset your password.

Yes. You can save all of your gift records as a file that can be opened on a computer. Go to [Settings] → [Create Backup] and choose the format that suits your needs:

• CSV: Opens in spreadsheet apps such as Excel. Handy for organizing and reviewing your records.
• PDF: Includes photos and is ideal for printing.

You can then send the file to your computer by email, cloud storage, and so on. We recommend making backups regularly to keep your records safe.

Please send feature requests via the Contact page. Ratings and reviews on the store are also greatly appreciated and encourage further development.